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Dear customers Poker Online, due to the severe shortage of all harddrives at the moment, we have to set a limit to one harddrive per house hold.
Please follow this rule if you try to order any hard drives, otherwise your order will not be released, thanks for your cooperation!
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 HOW TO CHANGE YOUR ORDER
Axion will try our best to accomodate any order changes as quickly as possible.
As this will also help us eliminate potential return or exchange in the future.

Please read the information below for detailed explanation ...
 TIME SENSITIVE
Time is very important when it comes to changing or cancelling any order. Please contact our Customer Service department at (972)-428-5440 as soon as possible. Call Me Now! While you may request order change by email, BUT we discourage emailing because we may not receive or read your email early enough before we have processed or shipped your order.
 WHEN CHANGES ARE STILL POSSIBLE ?
Please read the 3 order status possibilites which are important when changing your order (check your order status):

If your order has been charged (credit card charge), it is important that you call to change your order within 1 - 2 hours. Once we have submitted our credit charges batch usualy 2 or 3 times daily, we can no longer void a credit card charge. The only way is to credit back the charge which would cost Axion the bank transaction fee + 2 - 3% when charging and crediting back. If the change of the order was not caused by Axion wrong doing, we would only credit the charge minus 6 percent cancellation fee.

If your order has been printed in the warehouse or pulled, it is very difficult to find your order after it has been printed. We can not change your order unless we find your PRINTED order and stop its process. Since it is very difficult and time consumming to find any order after it has been printed, we reserve the right not to honor order changes after it has been printed unless it is an emergency.

If your order has been shipped (has tracking number) we can no longer cancel your order.
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